Returns & Refunds

At Get Bold Beauty, we want you to feel confident in every purchase. Due to the personal-use and hygienic nature of our body care and skincare products, all sales are final, and we are unable to accept returns or exchanges.

We also cannot accept returns or provide refunds for gift cards or final-sale items.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your order arrives damaged, defective, or you receive an incorrect item, please contact us at support@getboldbeauty.com within 48 hours of confirmed delivery so we can review the issue and make it right.

When contacting us, please include:

• Your full name

• Order number

• A brief description of the issue

• Clear photos of the product, packaging, and shipping box, when applicable

Once we receive your request, our team will review the information provided and respond within 1–3 business days. If your claim is approved, we may offer a replacement, store credit, or refund, depending on the circumstances.

Order Issues

Get Bold Beauty is not responsible for damage caused by misuse, improper storage, normal wear, or failure to follow product directions.

If you experience an issue with your order that is not addressed above, please contact our Customer Care team. We will review concerns on a case-by-case basis and do our best to assist you.

Customer Care

Email: support@getboldbeauty.com
Hours: Monday–Friday,

          10:00 AM–6:00 PM ET

Get Bold Beauty is operated by Galette Enterprises LLC.

Refunds
If a refund has been granted due to certain circumstances, please note that it may take up to 10 business days for processing and will appear in accordance to your financial institution.